Diamond7 Casino Responsible Gambling

At Diamond7 we take safer gambling seriously. We want every player to enjoy their time with us while staying in control. That means clear tools, practical limits, and easy access to support when it’s needed. If you ever feel play is becoming a problem, we encourage you to act early and use the measures below or contact our support team for guidance.

Player protection principles

We base our approach on three simple principles: prevention, control, and support. Prevention means helping players make informed decisions before they start. Control means offering straightforward account tools so players can limit activity. Support means providing timely access to assistance and information for anyone who needs it.

Activity-control tools

You can manage your account activity from your profile. Tools include deposit limits, session reminders, cooling-off periods, and self-exclusion. These options are available to all players and can be adjusted at any time via account settings or by contacting our support team.

Deposit limits

Deposit limits are an effective way to control how much you add to your account. You can set daily, weekly, or monthly limits. Limits take effect immediately for most changes and are designed to help you stick to a budget that fits your lifestyle.

Loss limits

If you prefer to restrict losses rather than deposits, set a loss limit to stop play once a specified net loss is reached over a chosen period. This tool helps protect your bankroll and keeps play within acceptable boundaries.

Time limits and account breaks

Session reminders and time limits help you manage how long you play. You can set session length reminders, auto-logout periods, and temporary account breaks to step away when you need to. These options are useful for keeping play balanced with other daily activities.

Self-exclusion

If you need a longer break, self-exclusion lets you block access to your account for a set period or permanently. During self-exclusion we will stop marketing communications and restrict account access. If you choose to return, reactivation follows the rules set at the time of exclusion.

Signs of problematic behaviour

Watch for common warning signs such as spending more time or money than planned, chasing losses, neglecting responsibilities, or borrowing to play. If you or someone close to you shows these signs, consider using the account tools or seeking external support.

Tips for staying in control

Plan ahead by setting budgets and limits, use session reminders, avoid gambling when upset or under the influence, and treat play as entertainment with a clear time and money cap. Share account access with a trusted person if you need extra accountability.

Professional help and support organisations

If you need professional support, reach out to national or provincial problem gambling helplines, Gamblers Anonymous, or online services such as Gambling Therapy. These organisations offer confidential advice, self-assessment tools, and counselling referrals. Your provincial problem gambling helpline can point you to local resources and services.