Diamond7 Casino Terms and Conditions

This page sets out the terms and conditions that govern your use of Diamond7. It explains the relationship between our platform and you, the player, and describes the basic rules you must follow when registering, using account features, claiming promotions, and making payments. By using Diamond7, you agree to these terms and any updates we publish.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only the account holder may use a registered account. Do not share login credentials and notify us immediately if you suspect unauthorised access. We may require identity and address verification before processing withdrawals or at other times to comply with anti-money-laundering and security checks.

Eligibility requirements

To open an account you must be at least 18 years old and located in a jurisdiction where online casino play is permitted. Only one account is allowed per person, household, device, or payment method. We reserve the right to close or restrict accounts that appear to be duplicates or that use false information.

Acceptable platform use

Use Diamond7 for lawful, personal gambling only. Prohibited activity includes collusion, money laundering, bonus abuse, chargebacks, and any behaviour intended to manipulate game outcomes or promotional mechanics. We may suspend or close accounts and void wagers if we detect irregular play or breaches of these rules.

General bonus and promotion rules

Promotions are subject to their specific terms and to these general rules. Welcome and reload offers typically carry wagering requirements and game contribution rules. Wagering requirements commonly range around 35x on the bonus and any associated free-spin winnings. Certain games may be excluded or contribute at reduced rates, and maximum bet limits apply while a bonus is active. Bonus funds and free spins expire if wagering conditions are not met within the stated period.

Deposits and withdrawals

We accept a range of payment methods and support CA$ deposits and withdrawals. Minimum deposits are commonly CA$20. Withdrawals are subject to account verification and a pending review period; e-wallets typically arrive within 0-2 business days after processing, while card and bank transfers may take 2-5 business days. We do not charge internal fees for transactions, though third-party or bank charges may apply.

Dispute resolution

If you have a dispute, contact our support team so we can investigate. We aim to resolve most queries promptly; if a matter cannot be settled directly, we will provide information on any available independent dispute resolution options or regulatory contacts relevant to your jurisdiction.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on the site and, where appropriate, notified to account holders. Continued use of Diamond7 after changes are published means you accept the revised terms. Please check this page regularly for the latest version.